Frequently Asked Questions
IS THERE A PHONE NUMBER WHERE I CAN REACH YOU?
Forever Your Prints is a home-based business, and at this time we only correspond via e-mail. E-mails are checked regularly throughout the day, and we strive to reply to all emails within 24 hours.
HOW MANY INVITATIONS DO I RECEIVE?
All our of lovely designs are digitally designed by our in-house design team, and you will receive a single design based on what you have ordered.
DO YOUR DESIGNS INCLUDE BLEEDS?
No, they do not. If you are using a professional print lab to print your invitations, please contact us before placing your order. We have a template that we would be happy to place your design on which allows for a .25 inch bleed. There is a $5 charge for this service.
Due to licensing requirements with our clipart team of designers, and to protect our company's designs from duplication...all invitations must be personalized.
WHERE IS THE BEST PLACE TO HAVE MY DESIGNS PRINTED?
While personal choice will vary, our clients have had great success with the following companies. Yours truly...Forever Your Prints =)
Invitations, Thank You Cards {Overnight Prints, Mpix, Kinkos, Staples, Office Max)
Party Favors {Staples, Kinkos, Office Depot}
Party Favors {Staples, Kinkos, Office Depot}
We do NOT recommend printing your designs at Costco or Vista Print.
Unfortunately, we do not. We currently offer 5 x 7, and 4 x 6 prints (only available on personalization service).
DOES MY DESIGN INCLUDE CUSTOM COLOR CHANGES?
The prices displayed do not include any custom coloring work. There is a custom color fee for all color changes. Please contact us for a price quote prior to placing your order, as not all designs can be changed.
CAN YOU DESIGN MY INVITATION IN ANOTHER LANGUAGE?
Absolutely. There is an additional $10 charge, so please contact us prior to placing your order so we can be sure we are able to design in your requested language.
MY PRINT LAB MADE AN ERROR WHEN PRINTING MY DESIGN, CAN I GET A REFUND?
While we are responsible for the design itself...we are not responsible for printing errors. Refunds will not be given when a mistake is made during the printing process of your design. To avoid any errors while printing, we HIGHLY suggest printing a sample at the lab you choose to use.
Printing from home is a wonderful option, but unless you know how to align your printer properly, you can run into alignment issues. As designers, we have no technical knowledge of how your printer runs, prints, or aligns. If you are having difficulty printing, please refer to your printer's instruction manual.
If you would prefer we print them for you, simply contact us and we would be happy to help!
If you would prefer we print them for you, simply contact us and we would be happy to help!