Forever Your Prints respects your privacy! We DO NOT share your personal information with any third parties. We will not give out your e-mail address, payment information or any other information pertaining to your privacy! All orders placed on our website are treated with the upmost privacy, and you can feel confident that you are purchasing from a secure and reliable company who cares about our clients and takes great pride in our high level of customer service, support and privacy.
Payment is due at the time your purchase is being made. Any orders placed without payment will be cancelled automatically by our system. If you require assistance during the checkout process, please contact us as we would be more than happy to assist you.
PAYMENT METHODS AVAILABLE
PAYPAL: We gladly accept all Paypal payments (Paypal balance, e-check transfer, or debit credit card)
VISA/MASTERCARD: We gladly accept Visa and MasterCard credit Cards via our companies merchant account.
** PLEASE NOTE: Paypal Payments made by E-check can take up to 7 business days to clear. Once your payment has cleared fully, we will notify you of when you can expect your first proof.
Due to the nature of our products and services, refunds will NOT BE issued once your 1st proof has been designed and sent to you. We charge for the time it takes to design your order, and once the 1st proof is sent, the work has already been done.
We STRONGLY suggest printing a sample of your design prior to requesting your final copy. Due to different screen resolutions on an individuals computer monitor, colors may vary on the final printed product.
After your final copy has been released to you...there is a $5 fee for edits. (We do not charge for date changes.)
During the design process, if we are unable to meet your needs for any reason we will gladly refund your purchase prior to a final proof approval. Once we have your approval and have released your final design to you...we will not process a refund for any reason.
If you will be using a professional photo in your design, you MUST have the rights to the digital use of the photo. We cannot use watermarked images, nor will we remove watermarks for you. On occasion we may request a copy of the photo release form to be sent to us by the photographer.
** PHOTO RESOLUTION ** Photo's can really make or break a design...therefor when uploading your photo's to us please use un-edited high resolution photo's. Pixelated or blurry photo's will not print well, and may lower the printing quality of the entire design. We are not responsible for photos that have a low resolution or poor image quality.